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Aged Care and Elder Law 

Online | Wednesday, 18th October 2023

The conference will explore and address the key issues in legal, regulatory and compliance in aged care, retirement villages and senior living and home care.

We are delighted to announce that the Thomson Reuters’ Aged Care and Elder Law Online Conference is taking place on 18th October 2023.

This is a must-attend event for anyone dealing with the grey areas and challenges in aged care legislation and regulation.

Event highlights

  • Privacy, social media and AI in Aged Care
  • (SIRS)
  • Navigating the complexities of aged care governance legislation
  • Requirements for restrictive practices
  • Implementing processes for dealing with coronial and major incident investigations
  • Understanding capacity and undue influence legal obligations
  • Practical insights on being litigation ready for the aged care disputes.

Who should attend?

Boards, Chief Executives, General Managers, In-house counsels, Quality Managers, Compliance and Risk Managers, Clinical care from home care, community services, residential care, retirement village, nursing home, hostel and lawyers and consultants advising in Aged Care, Retirement Village Law and Elder Law.

For more information, please email us at eventsanz@thomsonreuters.com or call us +61 2 9171 9768.

Date & Location

Wednesday, 18th October 2023


9:00am – 4:00pm AEST


[ Early bird ] $575 + GST*
[ Full price ] $675 + GST

6 CPD points

* Save $100. Early bird closes 6th October 2023

Event agenda


Welcome from the Chair


Katrina Ong, Partner– Quality Management & Clinical Governance, Pride Living


How is artificial intelligence transforming health and aged care? Legal and ethical issues

  • - Duty of care & negligence under civil liability
  • - Product liability
  • - Ethical issues
  • - Privacy and data security
  • - Regulatory and other legal issues


Alison Choy Flannigan, Partner, Hall & Wilcox


Being aged care litigation ready: will we see more litigation in aged care and how do we manage.

In the complex legal and regulatory framework that aged care providers operate within it is inevitable that disputes are going to occur. Are you ready for an allegation of breach of contract, negligent care delivery, medication incident or use of restraints and personal trespass or false imprisonment? Or have you assessed the dispute resolution options for court and tribunal hearings.
The session provides practical insights on being litigation ready for the aged care disputes.


Rodney Lewis AM, Senior Solicitor, Elderlaw 




Aged care legislation and key obligations of an approved provider of aged care services


This session will provide an update on all legislative frameworks for the aged care sector and the Single Aged Care Quality Framework and Standards and the interplay of related legislation.


Arthur Koumoukelis, Partner, Thomson Geer


Quality Care and Consumer Advisory Bodies - Getting ready for 1 December requirements.

  • - understanding your Approved provider requirements
  • - unpacking what's involved
  • - setting the scene for what good looks like
  • - answer your practical implementation questions


Cynthia Payne,  Managing Director, Anchor Excellence

12:10PM Lunch break

Who can consent restrictive practices and Substitute Decision Makers, who can and should staff check with and talk to

  • - How to navigate when you should act and how to avoid the pitfalls
  • - Identifying the key matters to consider in deciding whether to make an application
  • - Latest in Behaviour support plans (BSP) requirements for restrictive practices
  • - Understanding the role and expectations of the Tribunal
  • - Effectively managing applications, families, and other stakeholders to avoid pitfalls

Sabine Phillips AM, Chief Legal Counsel, TLC Healthcare


Serious Incident Response Scheme and war gaming your incident management systems

A deeply informative session that looks at

  • - Analysing the current compliance landscape
  • - Tips on how to ensure correct reporting and critical focus areas
  • - Takeaways from provider case studies
  • - Lessons learned in war-gaming your incident management system to respond to a SIRS report.


Katrina Ong, Partner – Quality Management & Clinical Governance, Pride Living




Coronial investigations - preparation, policies, and procedures 

Good incident investigation and management processes are critical for any care organisation. Aged care is no different. Management of incidents in aged care presents challenges not only where coronial investigations are concerned but also where other agencies may commence an investigation.


This session will look at the management of coronial and major incident investigations and what to expect when appearing at a coronial inquest. The session will also consider the types of policies and procedures and risk management strategies organisations can employ to manage (and potentially avoid) incidents.


Christopher Sykes, Legal Counsel, Latrobe Regional Health




Closing remarks from the chair & end of conference